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Pengaruh kualitas pelayanan, empati dan daya tanggap karyawan terhadap kepuasan nasabah (studi kasus pada perusahaan jasa PT. BPR Krian Wijaya, Krian).
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Detail Information
| Series Title |
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| Call Number |
FE-A DJE p
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| Publisher | FE-UKDC : Surabaya., 2012 |
| Collation |
xii,80hlm:tab:il;30cm
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| Language |
Indonesia
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| ISBN/ISSN |
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| Classification |
NONE
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| Content Type |
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| Carrier Type |
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| Edition |
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| Specific Detail Info |
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| Statement of Responsibility |
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