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Pengaruh promosi dan konsepsi kualitas layanan terhadap kepuasan nasabah kartu kredit BCA pada PT. Bank Central Asia, Tbk. KCU Darmo Surabaya.
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Detail Information
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Call Number |
FE-M KAR p
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Publisher | FE-UKDC : Surabaya., 2006 |
Collation |
xi,93p,;Il,;Lamp,;Tab,;30cm.
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Language |
Indonesia
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Classification |
NONE
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Edition |
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Statement of Responsibility |
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