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Pengaruh kualitas layanan terhadap kepuasan konsumen pada PT. Kereta Api (KA Bisnis Turangga) di stasiun Gubeng Surabaya.


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Detail Information

Series Title
-
Call Number
FE_M TAN p
Publisher FE-UKDC : Surabaya.,
Collation
x,104hlm:il:tab;30cm.
Language
Indonesia
ISBN/ISSN
---
Classification
NONE
Content Type
-
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
Kepuasan Konsumen
Tangible-Reliability-Responsiveness
Assurance-Emphaty
Specific Detail Info
-
Statement of Responsibility

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