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Pengaruh layanan kepuasan nasabah pada PT. Gatra Mega Usaha Surabaya.

Sunarti
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Pengaruh kualitas pelayanan terhadap kepuasan nasabah pada PT. Bank Central Asia, Tbk. KCU HR. Muhammad Surabaya.

Neti
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Pengaruh layanan dan keunggulan produk tahapan terhadap kepuasan nasabah pada PT. Bank Central Asia, Tbk. Kantor Cabang Pembantu Kusuma Bangsa Surabaya.

Candra, Erni Claria
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