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Service, Quality & Satisfaction. Edisi 3
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Tjiptono, FandyGregorius Chandra

Bibl.

Edition
-
ISBN/ISSN
9789792927856
Collation
xix, 503hal : tab : il : 23cm.
Series Title
-
Call Number
658.812 TJI se-1
cover
Manajemen jasa : Paradigma jasa modern dalam industri jasa di indonesia
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Utami, Christina WhidyaPranatasari, Fransisca DesianaSudyasjayanti, Christina

Edition
-
ISBN/ISSN
9789790618886
Collation
xvi, 229 hlm. : ilus., tab., lamp., ind. ; 26 cm
Series Title
-
Call Number
658.4013 UTA mj-1

Edition
-
ISBN/ISSN
9789790618886
Collation
xvi, 229 hlm. : ilus., tab., lamp., ind. ; 26 cm
Series Title
-
Call Number
658.4013 UTA mj-1
cover
Service Management: mewujudkan layanan prima
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Tjiptono, Fandy

Edition
-
ISBN/ISSN
9789792903090
Collation
xii, 233hlm : tab : il ; 28cm. Bibl
Series Title
-
Call Number
658.812 TJI s-1

Edition
-
ISBN/ISSN
9789792903090
Collation
xii, 233hlm : tab : il ; 28cm. Bibl
Series Title
-
Call Number
658.812 TJI s-1

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