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Psikologi Pelayanan Jasa Hotel, Restoran dan Kafe--Rio Budi Prasadja Tan

Metodologi Penelitian Pariwisata & Perhotelan

Metodologi Penelitian Pariwisata & Perhotelan

Buku Teknis Pelatihan SDM Pariwisata tentang Teknis Operasional Hotel Menengah & Kecil

Akuntansi Perhotelan : penerapan Uniform System of Accounts for the Lodging Industry

Akuntansi Perhotelan : penerapan Uniform System of Accounts for the Lodging Industry

Konsumen dan Pelayanan Prima

Konsumen dan Pelayanan Prima

Kesehatan, Keselamatan dan Keamanan Kerja Bidang Perhotelan

Kesehatan, Keselamatan dan Keamanan Kerja Bidang Perhotelan

Dasar-dasar Kantor Depan Hotel

Dasar-dasar Kantor Depan Hotel

Dahsyatnya Pengelolaan Sumber Daya Manusia dalam Bisnis Perhotelan

Managing Front Office Operations

Front office di Country Heritage Resort Hotel Surabaya

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